Direct answer
Dropbox discontinued DocSend's free Send & Track feature in March 2025, leaving thousands of users without a free document tracking tool — the best alternatives are Prezdo (free trial) and Papermark (free tier).
Dropbox discontinued DocSend's free Send & Track feature in March 2025, leaving thousands of users without a free document tracking tool — the best alternatives are Prezdo (free trial) and Papermark (free tier).
What happened
In March 2025, Dropbox discontinued the free tier of DocSend's Send & Track feature. Users who relied on it to track document views without paying for a full DocSend subscription suddenly had no option. Dropbox made DocSend paid-only at the $15/user/month minimum.
What you're losing if you were on the free tier
- Track when someone opens a shared document
- See which pages they read
- Get notified on open
- Control who can access the document
These are all now paid features across DocSend's plans.
The best free alternatives
Prezdo — Free trial available. No credit card required. Includes document tracking, OTP access gates, and page-by-page analytics. $9/month after trial.
Papermark — Free tier available for basic document sharing. Open source. No meetings.
Google Drive — Completely free but has no page-by-page analytics or access gates. You can see "file viewed" but nothing more granular.
If you're willing to pay something small
Prezdo Solo at $9/month gives you everything the DocSend free tier had — plus OTP verification, better analytics, and in-browser viewing that prevents downloading.
Papermark's free tier gives you basic tracking with no custom domain. Their paid plans start at €45/month.
The move
If you were on DocSend's free tier and just need basic document tracking: try Prezdo's free trial. If you like it, $9/month is a reasonable cost for what you were getting free before. If you need self-hosting: Papermark is open source and free to run yourself.